STOKE MEDIA

Full-Service Marketingfor Trade Businesses.

Stoke Media is the marketing and media company inside ServicePulse AI. Websites. SEO. Google Ads. Meta Ads. Landing pages. Review systems. Reactivation campaigns. Content. Tracking. Everything connects back to the platform where leads, jobs, and revenue are tracked.

Clear Scope Before Launch Websites, SEO, Ads, Content Ownership Terms Defined Before Launch

The Problem

Most contractors are paying for marketing they cannot actually see.

You are spending money every month and getting reports full of numbers that do not connect to real jobs, real revenue, or real growth. Sound familiar?

You are paying for "impressions" but have no idea if they turned into calls.

Your website was built three years ago and has not been touched since.

Your Google Business Profile is half-filled out or has wrong hours.

You got talked into a 12-month contract with no clear deliverables.

You have no idea which ad brought in which job.

Your reviews are stale and you do not have a system to get new ones.

Past customers forget you exist because nobody follows up.

You are paying an agency and still doing half the work yourself.

Your "marketing dashboard" is a PDF you get emailed once a month.

What Stoke Media Is

Full-service marketing and mediabuilt into ServicePulse AI.

Stoke Media is what handles the marketing side of ServicePulse AI. Your website, your ads, your SEO, your reviews, and your reactivation campaigns can connect into the same platform where you manage your leads, dispatch your techs, and track your revenue.

One platform. One login. One dashboard designed to show you the full picture from the ad click to the five-star review.

The Growth System

Seven pillars. One connected system.

Each pillar works on its own, but they are designed to work together. When your website, ads, SEO, and reviews all feed into the same dashboard, you can see what is actually driving revenue.

Website Engine

Conversion-focused sites built for your trade

SEO / Local Visibility

Designed to help you show up when homeowners search your services

Paid Ads

Google and Facebook ads designed to be tracked to booked jobs

Landing Pages

Campaign-specific pages built to improve conversions

Reviews / Reputation

Automated review requests and monitoring

Reactivation / Retention

Designed to bring back past customers who went quiet

Tracking / Attribution

Helps connect campaigns to opportunities where tracking supports it

Website Engine

Your website should be a lead machine, not a digital brochure.

We design and build websites specifically for trade businesses. Not templates. Not drag-and-drop builders. Real sites engineered to convert visitors into booked jobs. Full website builds are available as a Platform Expansion.

  • Custom design built specifically for your trade, not a recycled template
  • Mobile-first responsive layout because most homeowners search on their phone
  • SEO structure planned from the start so pages are positioned to rank
  • Click-to-call and contact forms on every page to support conversion
  • Performance-focused builds designed for fast load times
  • Service area pages that target the cities and neighborhoods you actually work in
  • Before and after galleries that build trust with new visitors
  • Online booking or request-flow integration where enabled by plan and configuration
Homepage
Service Pages
Service Area Pages
About / Trust Page
Contact / Booking
Review Gallery

Typical site structure for a trade business

Google Map Pack
Managed
Organic Search Results
Managed
Google Business Profile
Managed
Local Directories
Monitored
Review Signals
Monitored
Rank tracking updated monthly
SEO / Local Visibility

Designed to help you show up when homeowners search for your trade in your area.

Basic visibility diagnostics and recommendations may be included by plan. Google Business Profile optimization, on-page SEO implementation, content creation, citation building, and ongoing local SEO work are scoped Stoke Media services. SEO results compound over time and vary by market. No ranking, traffic, lead, or revenue outcome is guaranteed.

  • Google Business Profile optimization and monthly management when scoped
  • Local keyword research for your city, trade, and service area
  • On-page SEO implementation across your site when scoped
  • Schema markup so Google understands what you do and where you do it
  • Monthly rank tracking so you can see your position over time
  • Citation building across directories that matter for your trade
  • Content recommendations based on what homeowners are actually searching for
Paid Ads

Ads should be tracked to booked jobs, not just clicks.

Most contractors know their ad spend but have no idea which ads produced which jobs. Stoke Media is designed to help connect every dollar spent to a real lead, a real call, and a real booked job inside your ServicePulse dashboard. Managed ad campaigns are scoped Stoke Media services. Ad results vary by market, budget, competition, offer, landing page quality, response time, and sales follow-up.

  • Google Search ads that target homeowners actively looking for your services
  • Google Local Service Ads management for the Google Guaranteed badge
  • Facebook and Instagram campaigns targeting homeowners in your service area
  • Campaign-specific landing pages built to improve lead conversion
  • Monitoring cadence depends on scope and campaign complexity
  • Best practice is for client to own ad accounts. Your campaigns stay with you.
  • Lead source tracking where configured, connecting leads to the ad, keyword, and campaign

Attribution Path

1

Ad Impression

Homeowner sees your ad

2

Click

Lands on your page

3

Lead

Fills out form or calls

4

Appointment

Booked in ServicePulse

5

Job Completed

Revenue recorded

6

Review Sent

Automated follow-up

Landing Pages

Campaign-specific pages built to improve conversions.

Sending ad traffic to your homepage is like handing someone a phone book and asking them to find you. Landing pages are focused, single-purpose pages designed to convert a specific audience into a specific action. Available as a Platform Expansion.

Emergency Services

Click-to-call focused. Fast load. Designed to capture urgent leads.

Seasonal Campaigns

Tune-ups, inspections, winterization. Timed to match your busy seasons.

Replacement / Install

Longer-form pages for high-value jobs. Financing, FAQs, trust signals.

5.0

"Called at 8pm with a busted pipe. They had someone out within the hour."

Sample Customer

"Best HVAC company we have ever used. Professional from start to finish."

Sample Customer

"They fixed our foundation issue and kept us informed every step of the way."

Sample Customer

Example review display shown for demo purposes

Reviews / Reputation

Your reviews build themselves. You just do great work.

Review request workflows can trigger based on configuration after completed jobs. Stoke Media can support monitoring of Google, Yelp, and Facebook where access allows, helping you respond to reviews, positive or negative.

  • Review request workflows can trigger based on configuration after completed jobs
  • Google, Yelp, and Facebook reviews can be monitored where access allows
  • Alerts when new reviews come in so nothing slips through the cracks
  • Response management support when scoped
  • Review widget for your website that displays your best ratings
Reactivation / Retention

Your past customers are your best leads. Stop letting them forget you.

Most trade businesses spend all their budget chasing new leads while their existing customer list sits untouched. Stoke Media helps you stay in front of people who already trust you, so they call you first next time. All SMS and email outreach requires proper consent and opt-in.

  • Seasonal campaigns sent to approved customer segments based on consent
  • Reactivation sequences for customers who have not called in 6 to 12 months
  • Maintenance reminders that keep you top of mind year-round
  • Drip sequences that nurture leads who did not book on the first contact
  • All messages branded to match your website and business identity

Reactivation Timeline

Day 1
Job completed, review request sent
Day 30
Thank you follow-up with maintenance tip
Month 3
Seasonal service reminder
Month 6
Check-in with special offer for past customers
Month 12
Annual service reminder and reactivation offer
Tracking / Attribution

See which campaigns help create opportunities where tracking supports it.

Attribution is what separates guessing from knowing. Stoke Media helps track the path from ad impression to booked job so you can see what is working and stop spending on what is not.

Source Tracking

Helps identify which ad, keyword, or channel each lead came from

Call Tracking

Dedicated numbers designed to tie inbound calls to campaigns

Job Attribution

Designed to connect booked appointments back to the lead source

Revenue Mapping

Helps show how much revenue each campaign contributed to

Your Dashboard

Marketing and business activity in one connected dashboard.

No more logging into five different tools. Your marketing metrics live inside the same ServicePulse dashboard where you manage leads, jobs, and revenue.

Calls This Month

Form Submissions

Ad Spend (MTD)

Cost Per Lead

Booked Jobs

Revenue Attributed

Review Score

SEO Rank Tracking

Website Visitors

Conversion Rate

Reactivation Responses

Site Speed Score

New vs Returning Leads

Sample dashboard metrics shown for illustration purposes

Site Vitals AI

Start with the audit. Then fix what is leaking.

Site Vitals AI reviews key front-of-house signals across your online presence. It shows you where things may be falling short. Then Stoke Media helps you fix what matters most. Scores are directional and meant to highlight areas for improvement.

10

Check categories

25+

Website factors

2 min

To results

Run Site Vitals Audit

Free. No signup required. No credit card.

Trade-Specific

Your trade gets its own strategy. Not a recycled template.

A plumbing company and a roofing company have completely different customers, seasons, and buying cycles. Stoke Media builds strategy around your trade, not around a generic marketing playbook.

Plumbing

  • Emergency drain clearing ads targeting "clogged drain [city]"
  • Water heater replacement landing pages with seasonal pricing
  • Reactivation campaigns for annual backflow testing customers

HVAC

  • Pre-season tune-up campaigns before summer and winter peaks
  • System replacement ads targeting homeowners with 15+ year units
  • Maintenance agreement renewal sequences with automatic reminders

Roofing

  • Storm damage campaigns prepared and activated based on scope and weather events
  • Insurance claim landing pages with step-by-step process guides
  • Annual inspection reactivation for past customers in hail-prone areas

Concrete

  • Driveway and patio ads targeting homeowners in new subdivisions
  • Commercial flatwork campaigns aimed at general contractors
  • Spring season launch campaigns with project gallery showcases

Foundation Repair

  • Symptom-based ads: "cracks in walls," "doors not closing," "uneven floors"
  • Free inspection landing pages with before and after galleries
  • Educational content campaigns that build trust before the sales call

Painting

  • Interior and exterior campaign split with seasonal targeting
  • Commercial repaint campaigns for property managers and HOAs
  • Color consultation landing pages that drive estimate requests

The Comparison

Traditional agency versus Stoke Media.

This is not about agencies being bad at their job. It is about a different model. One where your marketing and your operations live in the same system.

Traditional Agency

  • Separate login from your operations platform

    Marketing lives in one place, your jobs live in another

  • Reports delivered monthly as a PDF

    Static snapshots that may be outdated by the time you read them

  • Limited connection between ad spend and booked jobs

    You see clicks and impressions but not always revenue

  • Longer-term commitments are common

    Multi-month contracts are standard in the agency model

  • Account ownership varies by provider

    Portability of ad accounts and assets depends on your agreement

  • Same playbook for every industry

    Your plumbing company may get the same strategy as a dentist office

Stoke Media (Inside ServicePulse AI)

  • Built into the same platform you run your business from

    Marketing, leads, jobs, and revenue all in one dashboard

  • Real-time reporting you can check any time

    Live data, not monthly PDFs

  • Attribution designed to connect ad clicks to booked jobs

    Helps you see which campaigns are producing real work

  • Month-to-month terms available

    Scope and terms defined before work begins

  • Ownership and access terms defined before launch

    Best practice is for clients to own ad accounts, domains, and content

  • Strategy built for your specific trade

    Plumbing gets plumbing strategy. Roofing gets roofing strategy.

Scope and Pricing

What is included versus what is scoped separately.

ServicePulse AI includes platform tools that can support tracking, review requests, visibility, and reporting by plan. Stoke Media implementation, managed campaigns, SEO work, website builds, content programs, and larger marketing services are scoped separately unless expressly included in a signed agreement.

Included Platform Tools

  • Review request system access (Scale+)
  • Basic review templates (Scale+)
  • Lead source tracking fields
  • Campaign tags inside CRM
  • Site Vitals free audit
  • Basic attribution fields
  • Reporting widgets based on connected data
  • Review automation workflows (Command Center+)
  • Reactivation campaign engine (Command Center+)
  • Email/SMS campaign engine (Command Center+)
  • Monthly Site Vitals monitoring (Command Center+)
  • Marketing visibility dashboard (Command Center+)

Scoped Stoke Media Services

  • Website build (starter site)$3,500 - $6,500
  • Website build (growth site)$7,500 - $12,500
  • Website build (custom / multi-location)$15,000+
  • Managed Google Ads$1,000 - $3,500/mo + ad spend
  • Managed Meta Ads$750 - $2,500/mo + ad spend
  • SEO content (basic)$750 - $1,500/mo
  • SEO content (growth)$1,500 - $3,500/mo
  • SEO content (competitive market)$3,500+/mo
  • Campaign landing pages$750 - $2,500/page
  • GBP optimization and management$500 - $1,500/mo
  • Social media management$500 - $1,500/mo
  • Advanced tracking / attribution setup$1,500 - $7,500 one-time
  • Video productionCustom quote
  • Direct mail coordinationCustom quote

All scoped services are approved before work begins. Scope, pricing, ownership, access, timelines, and deliverables are defined in writing. Results vary by trade, market, budget, competition, and execution. No rankings, leads, revenue, or ad performance are guaranteed.

How It Works in Practice

Real workflows. Real trades. Designed for real results.

Here is what the system looks like in action for three different trade scenarios. Each step can be tracked where configured.

Plumbing Ad to Booked Job

  1. 1Homeowner searches "emergency plumber near me" on Google
  2. 2Your Google Search ad appears at the top of results
  3. 3They click to a dedicated landing page for emergency plumbing
  4. 4They fill out the form or tap click-to-call
  5. 5Lead appears in your ServicePulse dashboard when tracking and integrations are configured
  6. 6Configured workflow can send a confirmation text or route the lead for review
  7. 7Operations workflow can support dispatch, job tracking, and invoicing where enabled
  8. 8Review request workflow can trigger after completed service
  9. 9Dashboard can show the path from ad spend to lead, appointment, and revenue where tracking is configured

Roofing Storm Campaign

  1. 1Severe weather hits your service area
  2. 2Storm damage campaign can be prepared and activated based on approved scope, creative, access, and budget
  3. 3Facebook and Google ads target affected zip codes
  4. 4Landing page explains your inspection and insurance claim process
  5. 5Leads flow into ServicePulse tagged as "storm damage" where configured
  6. 6Configured follow-up workflows can send texts to schedule inspections
  7. 7Inspections are booked, estimates are delivered on-site
  8. 8Review requests can go out after completed repairs where enabled
  9. 9Campaign performance can be tracked: spend, leads, inspections, jobs where connected

HVAC Replacement Pipeline

  1. 1Homeowner with a 15-year-old system sees your Facebook ad
  2. 2Ad highlights financing options and energy savings
  3. 3They land on a replacement-specific page with a savings calculator
  4. 4They request a free estimate through the form
  5. 5Lead enters ServicePulse with "system replacement" tag where configured
  6. 6Configured workflow can send appointment confirmation and pre-visit details
  7. 7Sales tech visits, presents options, closes the deal
  8. 8Post-install review request and maintenance agreement offer can be sent where enabled
  9. 9Attribution visibility can show which ad creative influenced the opportunity where tracking supports it

These are example workflows. Actual results vary based on your market, trade, competition, and budget.

Questions

Frequently asked questions.

ServicePulse AI is an early-stage platform.

We are building in the open with founding clients who want a seat at the table. Not every feature is live yet. Roadmap items are clearly marked. What you see on this page reflects current and near-term scope.

If you want to help shape what becomes the standard for trade business marketing technology, we would like to talk to you.

Get Started

Your marketing should connect to your revenue. Not just your vanity metrics.

Stoke Media builds, manages, and optimizes the marketing that drives real opportunities for trade businesses. Talk to us about what you need.

Clear scope before launch. Scoped services defined in writing. Ownership and access terms defined before work begins. No results guaranteed.

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